Falcon.io — Social Media Tools

Enterprise-level social governance platform integrating market listening with customer data management.

Falcon.io, headquartered in Copenhagen, Denmark, operates within the marketing category, specializing in social media tools. Established in 2010, the company focuses on providing an enterprise-level social governance platform designed to integrate market listening with customer data management. This approach aims to address the complexities faced by businesses in managing their social media presence and understanding their customer base effectively. The core offerings from Falcon.io include "Publish," which facilitates profile management across various social media platforms, enabling organizations to streamline their content deployment and engagement strategies. Complementing this is "Listen," a social listening tool that allows for monitoring and analysis of online conversations, providing insights into brand perception and market trends. Furthermore, "Audience" focuses on customer data, helping businesses to segment and understand their user base through collected social insights. These components collectively form a suite of tools intended to provide a unified overview of social media operations and customer intelligence. As an Enterprise SaaS Marketing Provider, Falcon.io holds certifications such as ISO 27001, demonstrating adherence to information security management standards. It is also recognized as an Official Meta Partner, indicating direct collaboration and technical integration with Meta's platforms. Additionally, SOC 2 certification affirms its commitment to data security and privacy controls. These certifications validate its operational integrity and data handling practices in a B2B context. The company's market reach extends globally, with a particular focus on Europe and North America. Its services are relevant to a broad spectrum of industries that rely on social media for brand engagement and customer interaction, including sectors that require robust social governance and data management capabilities. The integration of listening capabilities with customer data management positions Falcon.io as a provider addressing the need for actionable insights derived from social interactions.

Falcon.io - Technical Sheet
Founded	2010
HQ	Copenhague, Dinamarca
Country	Dinamarca
City	Copenhague
Employees	200-500
Licenses	Enterprise SaaS Marketing Provider
Certifications	ISO 27001, Official Meta Partner, SOC 2
Products	Publish (Profile management), Listen (Social listening), Audience (Customer data)
Email	contact@brandwatch.com
Web	https://www.brandwatch.com/products/falcon