Sinch Engage — Email & Push & Sms

Sinch Engage — Email & Push & Sms logo
Conversational commerce platform centralizing direct messaging apps to optimize real-time customer service and sales.
Sinch Engage, headquartered in Munich, Germany, operates within the marketing technology sector, specializing in conversational commerce platforms. Its core offering centralizes direct messaging applications, aiming to streamline customer service and real-time sales processes for businesses. The company, founded in 2008, serves a diverse client base that includes online casino operators, multinational retail brands, and travel companies. The platform's key products include a WhatsApp Business Manager, automated chatbots, and an omnichannel messaging panel. These tools are designed to facilitate direct, real-time communication between businesses and their customers across various messaging channels. This approach distinguishes Sinch Engage from traditional email, push notification, or SMS marketing by focusing on interactive, two-way conversational flows. Sinch Engage holds certifications such as GDPR Compliance, ISO 27001, and SOC 2, reflecting its adherence to data security and privacy standards. The company is also an Official WhatsApp Business Solution Provider, indicating its validated capabilities for integrating with and managing WhatsApp for business communication. With a global presence spanning Europe, Latin America, and APAC, Sinch Engage caters to a broad international market. Its solutions address the operational needs of iGaming and other sectors by providing tools for managing customer interactions and sales activities through messaging applications, offering a structured approach to conversational commerce.
Sinch Engage - Technical Sheet
Founded2008
HQMúnich, Alemania
CountryAlemania / Global
CityMúnich
Employees1000-5000
LicensesOfficial WhatsApp Business Solution Provider
CertificationsGDPR Compliant, ISO 27001, SOC 2
ProductsWhatsApp Business Manager, Automated Chatbots, Omnichannel message dashboard
Emailengage@sinch.com
Phone+46 8 000 0000
Webhttps://www.sinch.com/engage