Ethoca — Chargeback Prevention

🛡️ Ethoca: Global Collaboration to Prevent Fraud and Chargebacks in iGaming

In an environment where digital payments are multiplying and fraud is evolving, Ethoca has positioned itself as one of the leading technological allies of iGaming and online payments, offering solutions that connect issuers, acquirers, and merchants in a unique collaborative network.

Its technology, backed by Mastercard, enables companies to anticipate fraud, avoid chargebacks, and improve transparency between banks and operators.

Collaboration that Transforms Prevention

Ethoca's model is based on real-time collaboration among all parties in the payment ecosystem.

When a customer reports a suspicious transaction or disputes a payment, the system instantly alerts the affected merchant, allowing for preventive actions before the chargeback occurs.

This reduces costs, protects the operator's reputation, and enhances end-user trust.

Specialized Solutions for iGaming and eCommerce

Ethoca offers a suite of products designed to cover the entire lifecycle of digital payments:

• Ethoca Alerts → early notifications of disputes and fraud for immediate cancellation and refund.
• Ethoca Eliminator → identification of legitimate transactions and reduction of "friendly fraud."
• Ethoca Consumer Clarity™ → improving communication between banks and customers by displaying detailed purchase data (logos, locations, items).
• Ethoca Network → a global network connecting over 5,000 issuers and 8,000 merchants in 70 countries.

These tools allow for a reduction of up to 40% in chargebacks and significantly improve recovery and customer satisfaction rates.

Security Powered by Mastercard

As part of the Mastercard ecosystem, Ethoca operates under the highest standards of security, compliance, and financial governance, including PCI DSS, PSD2, and GDPR.

Its global infrastructure and corporate backing ensure a reliable and scalable connection for operators of any size.

Proven Impact in iGaming

Online betting and casino operators use Ethoca to mitigate fraud from undue claims, detect disputes in seconds, and protect their cash flow.

The solution easily integrates with major PAMs, PSPs, and gateways, enhancing operational efficiency without the need for complex developments.

Ethoca redefines the fight against fraud in iGaming: collaboration, transparency, and real-time action.